I have been designing and building websites for clients since the mid 90’s and under the name ‘Fibonacci Designs’ since 2005. In that time I have become familiar with a standard web design for business process that ensures each project runs smoothly… so here is my brief, non technical jargon breakdown of what I do here when I design and build a website.
My Web Design Process
Before any graphics are made or any technical ‘coding’ is carried out the first thing for you to understand is the process that I undertake before, during and after a website build.
Understanding your business, and your business goals
Once I have received the filled in website worksheet and it looks like we are both happy to meet then I will either talk to you over the phone, via Skype or meet in person to get a full grasp of what your business or organisation needs to achieve from your new website.
In the case of larger and more complex web design projects a face to face visit and sit down meeting is always required in order that the finer details can properly be considered and discussed prior to creating a proposal for you.
Web Design Project Proposal, Timescale & Quote
Clearly defining your business needs, the needs of your customers and the scope of the project is critical to a successful project. When I know what you and your customers need, I know what I need to do to help you achieve that. The proposal will outline exactly what to expect from me, what I need from you, the investment required and the timescale to achieve it.
First I make sure I have everything I need to begin the project. This includes worksheet answers to any project deliverables (such as keyword research, competitor information, business information, design thoughts, etc.) and all the website requirements (such as your domain name information, content for each of the pages and sections of the website, Google account access for accessing your Google Analytics code, etc.).
Next I organise all the information for the website into a meaningful structure. This makes it easy for you to see how the website will be laid out and gives an overview of site from a more visual perspective.
Website Prototype & / or Design
The next step is where I produce a prototype (if the size of the project warrants one) to see how the website will work in the browser. Once this is clear the interface – or design – is created based on all communications so far and any current (or even past) branding that is relevant to your business or organisation.
The next phase is where I spin my magic tools and turn the prototype and design into a fully working website. It’s a bit technical – so I shan’t bore you ALL the details – but in short form the web designs created are next converted into templates and placed into the Content Management System (‘CMS’ or 99% of the time WordPress) ready for testing and ‘population’ of content.
Finally I put your new website through my pre-flight checklist and then launch it into cyber space following your sign off so that the rest of the world can view it on computers, tablets and smartphones. This testing applies to the design, the layout, the content and the various agreed solutions that the website provides.
Follow Up & Support
For one month after the website has been signed off by you I offer free ‘bug fixes’ to anything that is found to not be working as long as that functionality is part of the initial paid for service. After that initial month if you are on one of my website maintenance plans you will either have included a monthly allowance of time for me to make updates or we would need to discuss additional work as a new project.
A Note About Payment
Depending on the services requested I usually require 50% of the quoted cost of the development of a website prior to the design and development, a further 25% balance on completion of the Prototype / Design phase and then the final balance prior to going live and handing over the website. If there are significant additional costs that are required to initiate the development (such as a particular development or hosting environment, software or other license) then I would require these also to be paid up-front. If the project is delayed for any reason outside of our control (such as a delay in content being sent to us) then I will require the balance payment to be made according to the agreed timescale. Late or delayed payments in our experience are the single most defining element that breaks a good client / consultant relationship, so I ask that payments are promptly made.